Pay for your vignettes online and be sure that everything is handled for you Order conveniently and securely
Winiety24.eu
01.05.2026
Back to article list

Your Guardian Angel on the Road – 24/7 Travel Assistant | winiety24.eu

Family in car on mountain road with GPS icon, promoting digital safety and 24/7 travel assistant.

24/7 Travel Assistant on winiety24.eu – Your Digital Safety on European Roads

Planning a trip across Europe? Buying vignettes for Slovakia, Czech Republic, or Austria? Now you can travel stress-free. Discover the Travel Assistant from winiety24.eu – an innovative logistics and coordination service that revolutionizes roadside assistance with precise GPS location.

Why is the Travel Assistant a must-have before your trip?

Traveling abroad with your own car means freedom, but also risk. A breakdown on the highway in Austria, a fender bender in the center of Prague, or a flat tire on Slovakian back roads can turn a dream vacation into a logistical nightmare. Traditional insurance often requires hours of phone calls to a helpline, where the most difficult step is... determining your actual location.

At winiety24.eu, we understand these problems. That's why we created the 24/7 Travel Assistant service. This is not just another insurance. It's your personal guardian who, thanks to GPS technology, sees your location on the map and immediately takes over the burden of organizing assistance.

Key features of the service – What do you gain?

  • GPS location with one click: You don't have to look for mile markers. Through the app, you send us your coordinates, and our operator sees your position with an accuracy of a few meters.
  • Personal 24/7 Assistant: You talk to a real person, a Polish operator, who coordinates all actions.
  • Towing and service organization: We will find the nearest roadside assistance that speaks your language or negotiate the terms for you.
  • Logistical support: If your car requires a longer repair, we will help arrange accommodation or alternative transport.
  • Live SMS statuses: You will be kept informed about progress – from the moment the report is accepted until the tow truck arrives.

How does the Travel Assistant work on winiety24.eu?

The process is maximally simplified so that not a second is lost in moments of stress. You can purchase the service directly when ordering vignettes on winiety24.eu or as a separate package on the Travel Assistant page.

1. Activation

You choose a package tailored to your needs (from 3 to 365 days). The service is assigned to your phone number and license plates.

2. Report

In case of a problem, you click a button in the app or call. The system automatically retrieves your data and location.

3. Assistance

The PROSPECT GROUP operator takes care of the rest. You relax, and we call insurers and service centers.

Legal and Technical Security – PROSPECT GROUP SP. Z O.O.

The service is provided by the renowned company PROSPECT GROUP SPÓŁKA z o.o. with its registered office in Jastrzębie-Zdrój. As a leader in driver support, we guarantee the highest standards of data handling (GDPR compliance) and reliability of IT systems.

It is worth emphasizing that the Travel Assistant is a technical support service. We are not an insurer – we ensure that your current insurance and technical capabilities work faster and more efficiently. We coordinate, you drive on.

Packages tailored to every trip

Whether you're going for a weekend to Prague or for a year-long contract to Germany, we have a variant for you:

VariantPriceIntervention limit
3 days19,99 zł1 time
7 days29,99 zł2 times
14 days49,99 zł3 times
365 days209,99 zł10 times

You can find the full list of variants at: https://winiety24.eu/assystent-podrozy.

Frequently Asked Questions (FAQ)

Does the Travel Assistant replace Assistance insurance?

No, our service is an excellent complement. We handle logistics and precise location, which is often lacking in traditional insurance companies. If you have Assistance, we will contact your insurer on your behalf.

What if I don't have internet coverage?

In such a case, you can always call our emergency number provided in the purchase confirmation. The operator will guide you through the process manually.

Is GPS location safe?

Yes, your location is only retrieved at the moment of reporting a problem and is used solely to send assistance. Data is processed in accordance with PROSPECT GROUP's privacy policy.

Knowledge for Drivers

Before you hit the road, check out the latest posts on our blog! You'll find practical advice on buying electronic vignettes, current fuel price information, travel planning tips, and many other topics that will help you save time and money.

Loading...